Shipping policy
Order Processing
All orders are processed within 1–2 business days (excluding Sundays and public holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.
Shipping Rates and Delivery
We offer free standard shipping on most orders above ₹999 within India.
For orders below this amount, a nominal shipping charge of ₹99 may apply.
-
Standard Delivery: 4–7 business days (depending on your location)
-
Express Delivery (optional): 2–3 business days (extra charges apply)
-
Custom or bulk orders: May take 7–10 business days for dispatch.
Tracking Your Order
Once your order has shipped, you will receive a tracking number via SMS or email. You can use this link to track your parcel in real time.
Delivery Partners
We ship through trusted partners such as Blue Dart, Delhivery, DTDC, and India Post, depending on service availability at your pin code.
International Shipping
Currently, we ship only within India. For export or bulk inquiries, please contact us at homecanvas.jh@gmail.com or WhatsApp us at +91-7568430356
Delays & Exceptions
While we strive for timely delivery, unforeseen circumstances such as weather, courier delays, or incorrect addresses may cause slight delays. We appreciate your understanding and patience.
Damaged or Missing Packages
If your order arrives damaged or incomplete, please take photos and contact us within 48 hours of delivery. We’ll help you with a replacement or refund as per our return policy.